The information provided on this page constitutes the Privacy Policy of TheTennisLadder.Com. Throughout this policy, TheTennisLadder.Com is also referred to as “us,” “our” or "we" and our website located at www.tennisladder.com is also referred to as our “Website”). We created this policy for two primary reasons: (1) To demonstrate our commitment to protecting the personal information you provide to us through our Website and (2) To inform you about how we handle this personal information. Please be aware that this policy applies to the actions you undertake on our Website and to all data gathered by us on and through our Website. This policy does not apply to any personal information that is collected by any other website through our Website or to any other contact between us and any other company or between us and the general public. Please review this “Privacy Policy” link from time to time as we reserve the right to modify our policy at any time. We want you to know that we undertake no responsibility to notify you of any updates and/or changes to this privacy policy unless such change falls under the terms and conditions of paragraph number twelve below. Each time you visit our Website and/or provide us with personal information, you are accepting the terms and conditions described in this privacy policy in effect at the time you provide us with such information.

1. THE TYPES OF INFORMATION WE MAY COLLECT FROM YOU –
In order for us to provide you with a satisfactory personalized experience on TheTennisLadder.Com, to operate our Website in a smooth and efficient manner and to provide you with information about particular services that may be of interest to you, we may collect three types of personal information from you: (1) “Personal Information,” (2) “Financial Information” and (3) “Demographic Information” (collectively “Your Information Package”). We may collect this information through a registration page on our Website that will appear when you choose to register for any of our activities. This registration page may require you to enter specific Personal and Demographic Information. In addition to the information you enter on our Website – through the registration page or any other pages – we also automatically track certain information about you based on your usage of our Website.

Please note that Personal Information may include, but is not limited to, data that could be used to contact you directly such as your full name, gender, age, physical address, phone number(s) and/or email address. Financial Information may include, but is not limited to, your credit card number(s), debit card number(s) and/or passwords. Demographic information may include, but is not limited to, your zip code(s), postal code(s), hometown, gender, username, age, birth date, purchase history information, browsing history information, searching history information, registration history information, and the content of all communications between you and any of our other members. This Demographic Information is further divided into two categories: 1) Non-Public Information, which consists of your Personal Information as detailed above and your Financial Information as detailed above and 2) Public Information, which consists of your Demographic Information as detailed above.

Please do not enter any Personal Information or Financial Information into your tennis ladder profile(s) or into any email that you send to any other TheTennisLadder.Com member. The reason you create and obtain a username upon registering with us is so that you can keep your Personal and Financial Information confidential and, therefore, you should use this username in lieu of disclosing such information when interacting with other members of our Website or members of the general public. For example, please do not include any of your Personal Information of Financial Information – particularly your email address or phone number – in any correspondence with other of our members because, if you do, then such information you disclose may be posted publicly on our Website, and the information will then be treated as Demographic Information that is Public Information. By viewing this Website or by registering for any of our services you consent to this shift from Personal Information or Financial Information to Demographic Information that is Public Information in any case where you disclose such Personal of Financial Information.

CHILDREN UNDER FIFTEEN – Children under the age of fifteen (15) are prohibited from using our Website at any time and from signing up for any of our services. Children between the ages of 15 and 18 may not use our Website or utilize any of our services without the express permission of at least one parent or legal guardian. If you are under the age of fifteen please refrain from utilizing our Website and from providing any Personal Information whatsoever to us. If you are between the ages of fifteen and eighteen then please refrain from utilizing our Website and from providing any part of Your Information Package whatsoever to us without the consent of at least one of your parents or any legal guardian.

2. INFORMATION OTHER WEBSITES LINKED TO OUR WEBSITE MAY COLLECT FROM YOU –
In order to improve your experience on our Website, you may notice that from time to time we may choose to place on our Website links to other websites operated by parties unrelated to TheTennisLadder.Com (“unrelated websites”). When you click on these links and visit these unrelated websites, regardless of whether or not they contain our trademarks and other intellectual property, please be aware that we do not control these websites or their business practices, and that this privacy policy does not apply to these unrelated websites in any way. Consequently, the operators of these unrelated websites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if such information were collected on our Website. We encourage you to review the privacy policies of these unrelated websites and remind you that we will not be responsible for any of their actions including, but not limited to, their collection of Personal, Financial or Demographic information from you.

3. WE MAY COLLECT YOUR INTERNET PROTOCOL (“IP”) ADDRESS AT ANY TIME –
Each time you visit our Website, we may automatically collect your IP address and the web page that you entered our Website from, if applicable. This is a practice common and found when one visits other commercial websites. We may use this practice in order to administer and optimize our Website for you, to analyze trends, track user movement, to gather certain Demographical Information about you and to diagnose problems. We may also use your IP address to help identify you as well. Please note that this IP information may include the Uniform Resource Locator (“URL”) from the website that you entered our Website from (whether this URL is on our Website or not), which URL you go to after www.thetennisladder.com (whether this URL is linked on our site or not) and what browser and/or operating system you are using.

4. WE MAY USE COOKIES AT ANY TIME –
Our Website, like many other commercial websites in existence today, may use cookies on its pages to keep track of each of your registrations and other activities on TheTennisLadder.Com. We may also use cookies to deliver content specific to your interests, to save your password, and, if you choose, to save other Personal and/or Financial Information so you do not have to re-enter such information each time you visit our Website. If we choose to allow any advertisements on our Website, such advertisers may also place cookies on your browser (“unrelated cookies”). Please keep in mind that we have no control over these unrelated cookies and such unrelated cookies are not covered by this privacy policy. At any time, you are free to disable these cookies on your browser and we have no responsibility to inform you how to complete this process. However, if you set your browser to disable cookies, you may not be able to access certain areas on our Website and such disabling may create a situation where you will not be able to utilize our services.

Please keep in mind that cookies are stored on your hard drive and not on our Website. Our site may use “session cookies” that are normally deleted after your session ends as well as “persistent cookies” that remain on your hard drive after your session ends in order to identify you the next time you enter our Website. If you are a registered user and a persistent cookie is in place, you will not need to manually enter your username and password to operate our Website. These cookies can tie your Personal Information to your IP address once on our Website. These cookies also allow us to update our pages you view to reflect new information that you might not have seen previously as well as to track how many times you access our Website.

5. THETENNISLADDER.COM SURVEYS, CONTESTS & NEWSLETTERS –
We may use our Website to request information from you in the form of a survey, contest or other service such as a newsletter. Participation in any of these services is completely voluntary and you have a choice whether or not to disclose this information to us. Information requested will include your Personal Information and certain Supplementary Personal Information that may include, but is not limited to, your professional interests, opinions and preferences. We will use the contact data from your Personal Information to notify winners of any contest. If the survey or contest has an advertising sponsor, then we may share your Personal Information and your Supplementary Personal Information with the sponsor and your consent to us to provide this information to the sponsor in this manner is a condition that must be met before completing any survey, entering any contest and/or subscribing to any newsletter.

6. YOUR THETENNISLADDER.COM PASSWORD –
Please note that you must not disclose you password to or share your password with any third party at any time. If you lose control of your password, you may lose substantial control over Your Information Package and may be subject to legally binding actions taken by someone with access to your TheTennisLadder.Com account. Therefore, if your password has been compromised for any reason, you should immediately change your password by editing your Personal Information on our Website.

7. HOW WE USE YOUR PERSONAL & DEMOGRAPHIC INFORMATION –
We use your Personal and Demographic Information to help us efficiently operate our Website, to contact you in connection with your registration(s), transactions and other activities on our Website (including, but not limited to, tennis challenge-related emails or important news that could affect your relationship with TheTennisLadder.Com), and to forward messages to you from us or from our other members. These types of communications – including emails we may send to you – may also contain commercial messages, such as banner advertisements and special offers from us and/or from third parties.
We may also use your Personal Information to send you newsletters, information, offers and other promotional materials for our or for third parties’ goods and/or services. We may attempt to send you offers that are of value to you, such as discounts, exclusive offers or special event information and not information that is completely unrelated to your interest in Our Website. By registering for a tennis ladder on our Website, you are opting-in to receive these services via email or postal mail at our discretion. To stop receiving any of our communications, please email us at admin@thetennisladder.com.
To operate our Website, including processing your registration(s) and transactions and supporting your activities on our Website, we may share your Personal Information with our agents, contractors, employees, service providers and representatives so they can provide us with support services such as authorization of credit card and/or debit card transactions, email origination, receipt or support services and customer relationship management services. We require that these parties refrain from using your Personal Information for any other purpose.
By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on our Website, or electing to receive communications or electing to participate in contests, sweepstakes or other programs offered or sponsored by third parties on our Website, you consent to our providing your Personal Information and Demographic Information to those third parties. Those third parties may use your Personal Information and Demographic Information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your Personal Information and Demographic Information by them. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.
Any third party with whom we are allowed to share your Personal Information and Demographic Information is authorized to use such information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your Personal Information and Demographic Information by them.
Please read the information below under the heading "Special Cases in which we Share Your Personal and Financial Information" to learn more ways in which we may share your Personal Information and Demographic Information.

8. HOW WE USE YOUR FINANCIAL INFORMATION –
We use your Financial Information to bill you for our various products and services and to enable you to participate in discount, rebate and similar programs in which we may elect to offer and in which you may elect to participate. By making a purchase, or engaging in any other kind of activity or transaction that uses your Financial Information on our Website, you consent to our providing your Financial Information to our service providers and to such third parties as we determine are necessary to support and process your activities and transactions, as well as to your credit card or debit card issuer for their purposes. These third parties may include the credit card companies, debit card companies and banking institutions used to process and support the transaction or activity. By purchasing, or registering or making reservations for, products or services of third parties offered on our Website, or by participating in programs offered on TheTennisLadder.Com that are administered by third parties and that require you to submit Financial Information in order to use them, you also consent to our providing your Financial Information to those third parties. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us. Please read the information below under the heading "Special Cases in which we Share Your Personal and Financial Information" to learn more ways in which we may share your Financial Information.

9. SPECIAL CASES IN WHICH WE SHARE YOUR PERSONAL AND FINANCIAL INFORMATION –
Your Personal Information and/or Financial information may be passed on to a third party in the event of a transfer of our ownership or assets, or our bankruptcy. We may also disclose Personal information and/or Financial Information when we determine that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement authorities and/or to protect the commercial interests (including all intellectual property rights) or safety of TheTennisLadder.Com or other visitors to our Website. We also may disclose your Personal Information and/or Financial Information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we are under common corporate control. Whenever Personal Information and/or Financial Information is disclosed under this paragraph, we may also disclose your Demographic Information along with it, on a non-anonymous basis. All of our parent, subsidiary and affiliated legal entities and businesses that receive your Personal Information, Financial Information, or non-anonymous Demographic Information from us will comply with the terms of this privacy policy with respect to their use and disclosure of such information.

10. HOW WE USE YOUR DEMOGRAPHIC INFORMATION –
We may review and use all of the Demographic Information you provide to us. We may use the Public Demographic Information you provide to us to enable other users to find your tennis profile, to determine whether they are in the proper ladder ability level for you and to communicate with you. We may use your Demographic Information to tailor our Website and other communications to your interests. We may also share your Demographic Information with advertisers on an anonymous and aggregated basis. One of the reasons we may do this is to increase the likelihood that our advertisers’ goods and services will appeal to you as one of our users and so that we may target specific advertisements at specific demographic groups. Our sharing of your Demographic Information with advertisers is anonymous, subject to the rest of this privacy policy. When you respond to an advertisement, however, we ask you to remember that if that advertisement that is targeted to a demographic group and you decide to give the advertiser your Personal Information, then the advertiser may be able to identify you as being a member of that particular demographic group. Please also be aware that we may disclose your Demographic Information on a non-anonymous basis as described above in the paragraph titled "Special Cases in which we Share Your Personal and Financial Information."

11. OUR SECURITY PRECAUTIONS –
Our Website has security measures in place to protect against the loss, misuse and alteration of your Financial Information under our control by utilizing a secure sockets layer (“SSL”) encryption. We encrypt all of your Financial Information as it travels over the Internet and we store your Financial Information on servers in encrypted form. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction. Please note that at this time the server used to store your Financial Information is not maintained by TheTennisLadder.Com.

Please also note that we do not use our SSL encryption or firewalls to protect your Personal or Demographic Information.

12. CHANGING OUR PRIVACY POLICY –
If at any point we decide to use particular personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email or by providing thirty days notice on our Website. Please note that we will continue to have the right to change our privacy policy and practices, and how we use your personally identifiable information as long as proper notice is given. We may also alter this policy in any way that does not allow us to use particular personally identifiable information in a manner different from that stated at the time it was collected without issuing any notice to you.

13. REFER A FRIEND –
TheTennisLadder.Com may ask you to refer a friend to our Website and to participate in any of our services. Please note that if you choose to refer a friend you will be required to enter certain information about the friend such as, but not limited to, an email address or a phone number (your “Friend’s Personal Information”). It is our policy only to use your Friend’s Personal Information to contact such person in an effort to inform your friend of our products and services and to help your friend register on our Website. It is our policy not to sell or otherwise distribute your Friend’s Personal Information to any third party.

14. YOU CAN ACCESS AND UPDATE YOUR PERSONAL INFORMATION ON OUR WEBSITE –
We give you the opportunity to modify the Personal Information you have provided to us by editing your tennis profile once logged in to our Website. Please keep in mind that under our Important Legal Notices and Terms of Website Usage policies located on the “Legal” link on our Homepage, you agree to keep all your Personal Information current and we encourage you to update such information as often as necessary to keep such information current. Please note that you cannot change any information you disclose in any of our public forms or via an email you send to us or to any of players registered with us as this information became public information upon your disclosure.
At any time you may ask have your Personal Information and Financial Information removed, though we reserve the right to charge for this service. Please email us at admin@thetennisladder.com if you would like your Personal Information, your Financial Information or both removed from our Website. We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Important Legal Notices and Terms of Website Usage. In addition, such Personal and Financial Information is never completely removed from our databases due to the fact that we back up our systems from time to time. With this in mind, you should not expect that all of your Personal or Financial Information will ever be completely removed from our databases in response to your electronic requests that it be removed.
If you have any questions or concerns about this privacy policy, you can contact us via email at admin@thetennisladder.com.